Terms & Conditions

These terms apply to every order placed on absolutepeptides.uk. Please read them before you buy. By placing an order you agree to them.

1. Who we are

This website is run by ABSOLUTE RESEARCH LTD ("we", "us", "Absolute Peptides"), a company registered in England and Wales, company number 17510899. Our registered office is Langfield, Purton End, Essex, CB113JT. You can contact us at info@absolutepeptides.uk.

2. Research use only

All products sold on this website are supplied for laboratory research use only. They are not medicines, food, food supplements, cosmetics or veterinary products. They are not for human or animal consumption, injection, application or any other use on a person or animal. We do not give medical, dosage or usage advice and we do not claim that any product has any effect on health.

3. Who can buy

You may order only if you:

• are aged 18 or over;
• are buying for lawful laboratory research use, either for yourself or for the organisation you represent;
• will store, handle and dispose of the products safely and in line with the law; and
• will not sell, supply or pass on the products for human or animal use.

By ordering you confirm each of these statements is true. At checkout you will be asked to tick a box to confirm them. We may refuse or cancel any order if we have reason to think these terms are not being met.

4. Our products

We describe each product by its name and strength as accurately as we can. Images are illustrative, and labels and packaging may change slightly. Product information on the website is provided to identify the product only and is not advice.

Each product page shows its certificate of analysis for its current batch.

5. Orders

When you place an order we will send an email confirming that we have received it. That email is not our acceptance of your order. A contract is formed only when we dispatch the products, or send you an email saying your order has been accepted. We may decline any order, for example if a product is out of stock, a price is wrong, we cannot verify your details, or we believe the order breaks these terms or the law. If we decline an order after you have paid, we will refund you in full.

6. Prices

Prices are shown in pounds sterling (GBP). Delivery costs are shown at checkout before you pay. If we find a price on the website is wrong, we will tell you before we dispatch and you can choose to go ahead at the correct price or cancel for a full refund.

7. Payment

You must pay in full when you place your order, using one of the payment methods offered at checkout. Payments are handled by our payment providers, and we do not store your full payment details. We may cancel and refund an order if payment fails, is reversed or cannot be verified.

8. Delivery

We deliver within the UK & Ireland. We aim to dispatch orders within 1 working days and delivery times are shown at checkout. These are estimates and not guarantees. If an order is delayed by more than 2 days, contact us and we will help, or refund you if you prefer to cancel.

The products become your responsibility once delivered. Please check your parcel when it arrives and tell us within 48 hours if it is damaged, opened or incorrect, and keep the packaging and take photos. You are responsible for providing a correct delivery address and for making sure someone is available to receive the parcel.

9. Cancelling and returns

If you are buying as a consumer, you generally have the right to cancel an online order within 14 days after the day you receive the goods, without giving a reason. To cancel, email info@absolutepeptides.uk with your name and order number. You must send the goods back within 14 days of telling us you wish to cancel, and you pay the return postage unless the goods were faulty or not as described.

For reasons of health protection and hygiene, we cannot accept the return of any product whose seal has been broken or which has been opened, used or has not been stored as instructed. We will refund the price of the goods, and the original standard delivery cost, within 14 days of receiving the returned goods unopened and in the condition you received them.

If your order is faulty, damaged, incorrect or not as described, contact us within 48 hours of delivery. We will replace it or refund you. This does not affect your legal rights.

If you are buying on behalf of a business, your rights to cancel or return an order are only the ones in this section 9, apart from where the law requires more.

10. Storage and handling

You are responsible for storing, handling and disposing of the products safely. Follow the storage guidance that comes with each product. Products that are stored incorrectly, opened or tampered with after delivery cannot be returned or refunded.

11. Our responsibility to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

Subject to that, we are not liable for any loss or harm caused by the use of a product other than for lawful laboratory research, or by use contrary to these terms. We are not liable for loss of profit, loss of business or indirect losses that were not reasonably foreseeable. Our total liability to you for any order is limited to the price you paid for that order.

12. If you use a product for something else

If you use, supply or pass on a product for human or animal use, or for any purpose not allowed by these terms, you do so entirely at your own risk and in breach of these terms. You must reimburse us for any losses, claims or costs we suffer as a result, so far as the law allows.

13. Following the law

You are responsible for making sure that your purchase, possession and use of the products are lawful where you are. We may share information with the police, regulators or customs authorities where the law requires it. We may refuse to supply an order to any address or country where we believe supply would be unlawful.

14. Your personal information

We use your personal information to process your order, send updates about it and meet our legal duties. Our Privacy Policy explains what we collect, why, and your rights. It forms part of these terms.

15. Things outside our control

We are not responsible for any delay or failure caused by events outside our reasonable control, such as postal or courier delays, strikes, severe weather, customs holds or supplier delays. If an event like this lasts for a long time, either of us may cancel the affected order, and we will refund you for anything you have paid and not received.

16. Changes to these terms

We may update these terms from time to time. The terms that apply to your order are the ones on the website when you placed it.

17. Law and disputes

These terms and any dispute connected with them are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring a claim in the courts there. If you are a consumer, nothing in these terms takes away the legal rights you have.

18. Contact us

ABSOLUTE RESEARCH LTD Company number 17510899 Registered office: Langfield, Purton End, Essex, CB113JT Email: info@absolutepeptides.uk