Contact information
Have a question about an order, delivery or our company? We are happy to help.
info@absolutepeptides.uk
We aim to reply within 1 working days. We are open Monday to Friday, excluding bank holidays.
Orders and deliveries
When you email us about an order, please include:
- your order number;
- the name and email address used for the order; and
- a short description of the problem, with photos if a parcel arrived damaged.
For delivery problems, please contact us within the times set out in our Shipping Policy. For cancellations and returns, see our Returns and Refunds Policy.
What we can and cannot help with
We can help with orders, delivery, payments, product identification and general questions about our company. All of our products are sold for laboratory research only. We cannot give medical advice or any advice on dosing, use on people or animals, or how to prepare or take a product, and we won't reply to messages that ask for it.
Company details
ABSOLUTE RESEARCH LTD Company number 17510899, registered in England and Wales Registered office: Langfield, Purton End, Essex, CB113JT. ICO registration number: [ICO REGISTRATION NUMBER]
Complaints
If you are unhappy with something, email us with the word "Complaint" in the subject line. We will acknowledge it within 1 working day and aim to resolve it within 2 working days.